After-sales management

Consulting competencies in After Sales Management
A selection

We help our customers ensure the maximum availability of spare parts, i.e. a high service level, combined with optimised costs for material inventories and services.

Insight into the
consulting field "After Sales Management"

Highly efficient after-sales management contribute significantly to success in many industries. What until now has been considered more of a duty toward customers, is developing increasingly to become a sustainable growth field with attractive sales revenues. Among others, the mechanical engineering and automotive industries have already recognised this fact. Besides high availability of spare parts, the focus is now switching to efficiency and performance throughout the entire supply chain. Nonetheless, the optimisation of inventory and replenishment costs is a major challenge given the growth in article volumes, especially as it is also necessary to manage new services within a global and complex market.

 

Experience values that ebp-consulting customers use

  • After Sales Management is more than just spare parts logistics
  • Demanding delivery services at achievable logistics costs is a challenge that we will master with you
  • Warehouse locations in the distribution network, inventory and replenishment strategies are part of a holistic solution
  • Inventory cost reduction via adapted disposition strategies
  • Cross-industry project experience, from automotive to mechanical engineering / plant construction
  • Implementation experience in more than 70 projects

Insight in
current topics